Our client of enQu GmbH has kindly made a series of videos available to the customer portal.
This will give you a brief insight into the design and the functionality of our application.
We show you a brief overview of the functionality of the customer portal in this video.
In this video, we want to show you how your customer can change their password to log in to the customer portal in the customer portal.
For the first login to the customer portal, their customers will receive their credentials from you along with the order confirmation.
Recording meter reading
This video shows you how your customers can inform you about their current meter reading via the customer portal.
For adjusting the monthly payment, for prediction based on the customer's correct yearly consumption, the current meter reading is necessary.
Change mode of payment
This video shows you how to change your current payment method e.g. transfer to debit your customers in the customer portal and create your bank account for credit payment.
If your customers already participate in the SEPA debit, you can update your bank account via this function.